Reproducible support reports
Identify the build
Record the simulator, aircraft variant and exact E-Jets version. Say whether you started cold and dark or loaded into another state.
Record the situation
Record route, flight phase, load, weather and controller settings.
Include airport, runway, procedure, flight phase, aircraft load, weather and relevant controller or assistance settings.
Capture the starting state
Write down the FMA, navigation source, active leg, selected altitude and speed, A/T status and actual aircraft response.
Single-variable test
Record the input and when or where it was made.
Record the button press or control input and when you made it.
Capture the result
Note the new FMA, targets, thrust and aircraft response. Add a screenshot or short recording if it helps.
Compare with the procedure
Separate observation from the suspected cause; compare sources.
Check the relevant FSS page. Separate what you saw from what you think caused it, especially when the pages or versions disagree.
A clear starting state and one recorded change make it easier for another pilot to reproduce what happened.